Cook County Health and Hospitals System’s mission is to provide healthcare with dignity and respect regardless of a patient’s ability to pay, however federal rules require us to send bills to all patients.
Please keep in mind, if you are uninsured and do not apply for financial assistance, you will be responsible for the full amount of your bill. We offer several different financial assistance options for patients who need help paying their bills. No patient will be denied Cook County Health and Hospitals System services based on ability to pay.
Paying Your Bills
Cook County Health and Hospitals System currently accepts cash, check or money orders for patient bills. Patients should make their checks or money orders payable to: Cook County Health and Hospitals System.
Mail Payments
- Cook County Health and Hospitals System
P.O. Box 70121
Chicago, IL 60673
In-Person Cash Payments
Cash, checks or money orders payments can be made at the Cashier’s office. When making a payment by cash, check or money order in person please go to:
- John H. Stroger, Jr. Hospital – Cashier’s Office
1901 W. Harrison St. Suite 1370
Chicago, IL 60612
Monday – Friday 8:30 AM – 4:30 PM - Provident Hospital of Cook County - Patient Financial Services Department
500 E. 51st Street Room 2039 2nd Floor
Chicago, Illinois 60615
Monday – Friday 8:00 AM – 4:00 PM - Oak Forest Health Center - Patient Financial Services Department
15900 S. Cicero Ave., Building B, Room 18-D
Oak Forest, Il 60452
Monday – Friday 8:00 AM – 4:00 PM
In-Person Questions Regarding Bills
Walk-in locations can answer billing questions/inquires, take payments, set-up payment arrangements, and print bills.
- John H. Stroger, Jr. Hospital - Patient Financial Services Department
1901 W. Harrison St. Suite 137o
Chicago, IL 60612
Monday – Friday 8:00 AM – 4:00 PM - Provident Hospital of Cook County – Patient Financial Services Department
500 E. 51st St., Room 2039
Chicago, Illinois 60615
Monday – Friday 8:00 AM – 4:00 PM - Oak Forest Health Center - Patient Financial Services Department
15900 S. Cicero Ave., Building B, Room 18-D
Oak Forest, Il 60452
Monday – Friday 8:00 AM – 4:00 PM
If you have any questions regarding your bill or payment options, please call (866) 223-2817 and select Option 2, Monday-Friday 8:00 AM – 4:00 PM. Below is a list of current Cook County Health and Hospitals System health services costs.
Assistance Programs
About CareLink
CareLink is a new financial assistance program established to help Cook County residents who are uninsured or under insured relieve their financial responsibility for their health care services at CCHHS. CareLink replaces the former Limit of Liability (LOL) program.
Financial counselors help patients and their family members to determine eligibility for CareLink and other state and federal assistance programs. CCHHS staff screen, qualify and approve patients for assistance programs faster than before through a streamlined process, and partner with government assistance eligibility specialists to secure coverage.
Financial Assistance
Financial assistance is available on a sliding scale, and will apply to services across the CCHHS spectrum, including clinic visits, laboratory services, hospital stays, prescriptions, urgent and emergency care. Patients may be responsible for service fees, which will be explained when applying for financial assistance.
How to apply
To apply for CareLink Financial Assistance Program, patients will schedule a face to face appointment with a financial counselor to complete an application and bring their supporting documentation.
To download a CareLink application, please click here.
To see a list of documents you need to bring to your appointment with the financial counselor, please click here.
Financial counselors are located at the following locations
Patients can call (866) 223-2817 to make an appointment with a financial counselor at the below locations:
- John H. Stroger, Jr. Hospital – 1901 W. Harrison St., Room 1690, Chicago, IL 60612
7:00 AM – 4:00 PM - Provident Hospital – 500 East 51st St., Old Sengstacke Building, Chicago, IL 60615
8:30 AM – 4:00 PM - Oak Forest Health Center – 15900 S. Cicero Ave., Building E, 1st Floor, Oak Forest, IL 60452
8:00 AM – 4:00 PM - Ruth M. Rothstein CORE Center – 2020 W. Harrison St., Chicago, IL 60612
To make an appointment with a financial counselor at the below clinics, please call the clinic.
- Dr. Jorge Prieto Health Center
Appointments available Monday, Wednesday, Thursday, Friday ONLY
2424 S. Pulaski Rd., Chicago, IL 60623
(773) 521-0750 - Englewood Health Center
Appointments available Monday & Friday ONLY
1135 W. 69th St., Chicago 60621
(773) 483-5011 - Woodlawn Health Center
Appointments available Tuesday ONLY
6337 S. Woodlawn St., Chicago, IL 60637
(773) 753-5500 - Near South Health Center
Appointments available Wednesday & Thursday ONLY
3525 S. Michigan Ave., Chicago, IL 60616
(312) 945-4010 - Vista Health Center
Appointments available Monday through Friday
1585 Rand Road Palatine, IL 60074
(847) 934-7969
Please keep in mind if you are possibly eligible for Medicaid, Medicare or other public healthcare programs, you must apply for these options before applying for CareLink and our financial counselors will help you to apply for these programs first.
More Information
Click here to see some Frequently Asked Questions about CareLink.
Other Financial Assistance Services are:
- General Information
- State and Federal Programs
- Illinois Hospital Uninsured Patient Discount Act
