Contact Us

2020 W. Harrison St.
Chicago, IL 60612

Phone: (312) 572-4500

1. Do I need to make an appointment?

If you are HIV Positive and would like to receive medical care at the CORE Center, you will need to make an appointment – (312) 572-4500. Appointments are not needed for the walk-in Screening Clinic where HIV/STI testing and treatment is available Mondays through Fridays.

2. Will my appointments always be on the same day?

Your New Patient appointment will be scheduled at the beginning of a clinic session. It will be either 8:30 A.M. or 12:30 P.M Mondays through Fridays. All follow-up appointments will be scheduled on the same day with the same Medical Providers.

3. How long will my appointment last?

You should be prepared to stay at least 3 hours for your first CORE Center appointment. You will be greeted by a Peer Educator who will assist you with the registration process and serve as a New Patient Orientation Guide during the duration of your visit. The Peer Educator will guide you through a day of orientation to the many programs and services offered at the CORE Center. You might want to bring along a light snack or there is a vending area available on the first floor.

4. Does CORE only serve patients who have HIV?

The CORE Center is an infectious disease clinic serving not only the needs of People Living with HIV but also other chronic infectious diseases such as tuberculosis. The CORE Center has a walk-in Screening Clinic for testing, counseling and treatment of sexually transmitted diseases, an Infectious Disease Clinic and a Hepatitis Clinic.

5. How can I access my patient records?

Please visit here to get information about how you can get access to your personal records.

6. Who was Ruth M. Rothstein?

Ruth M. Rothstein served as the CEO of the Cook County Health & Hospitals System from 1990 – 2004. In that role, she led one of largest public health systems in the nation. During her tenure as CEO, Mrs. Rothstein led the effort to create a freestanding facility to address the needs of the thousands of men, women, children and youth living with and affected by HIV/AIDS and other infectious diseases. Her leadership and ability to formulate a collaboration of both public and private entities and funding streams led to the opening of the CORE Center in 1998. In 2004, in tribute to her forty years of service in the public health arena and positive impact on HIV services for the citizens of Cook County, the CORE Center was renamed the Ruth M. Rothstein CORE Center. For more on the life and career of Ruth M. Rothstein please click here.