Address
Provident Hospital of Cook County
500 East 51st St.
Phone Numbers
The main telephone number for the hospital is (312) 572-2000.
Important Phone Numbers to Educational Programs & Services:
Asthma Class: (312) 572-2309
Case Management/Social Services: (312) 572-2994
Medical Records: (312) 572-1500
Diabetic Program: (312) 572-1814
Mammography Center: (312) 572-2139
Medical Records: (312) 572-1500
Nursing Administration: (312) 572-1807
Smoking Cessation Program: (312) 572-2309
HIV Testing: (312) 572-2730
Community & Volunteer Services: (312) 572-2742
Heart Failure Class/Program: (312) 572-2309
Patient Advocate (Compliments/Complaints): (312) 572-1128
Rape Advocate: (773) 907-1062
Security Department: (312) 572-1272
Housekeeping Department
Page: (312) 689-6499 or 839-0418
On evening shift page: (312) 689-1480
Physical/Occupational Therapy: (312) 572-2193
Pastoral Care Services: (312) 572-2653
John Sengstacke Clinic Appointment: (312) 572-2900
Interpreters, Sensory Assistance and Guide Companions
The Social Service Department at Provident Hospital of Cook County will obtain interpreters and other services for those persons with hearing and sensory problems. Call extension 22996. Our TDD numbers are: (312) 572-1160, (312) 572-1161, (312) 572-1736, and (312) 572-2904.
Health Information and Records (Medical records)
If you need a copy of your medical records, please contact our Medical Records Department at (312) 572-1527. The hours of operation are Monday through Friday, 9:00 AM until 3:00 PM. Pickups are not available at Provident Hospital.
Lost and Found
If you or a visitor has lost an item, please contact the security department at extension 21270.
Telephone Service
The hospital provides incoming call and local service in each patient’s room. If you have further questions, you can call extension 22000.
Television Service
Television service is free. For issues with this service call extension 21102, Monday through Friday from 7:00 AM until 3:00 PM. After hours, call the operator to leave a message with the engineer.
Hours of Operation
Outpatient Pharmacy
The Outpatient Pharmacy is located at 450 E. 50th Place. The hours of operation are:
- Monday through Friday, 9:00AM until 5:00PM
- Saturday and Sunday, 8:00AM until 4:00PM (for discharged and Emergency Room patients only). New prescriptions are not accepted after 4:00PM.
General Visiting Hours
- 2 Visitors Per Room Visit
- All visitors must be issued a pass which can be obtained at the First Floor Reception Desk. Visitors must be at least 12 years of age.
Medical/Surgical Unit (8 West – Inpatient Unit)
- 11:00 AM – 8:30 PM
- There may be only two visitors at one time per patient. Exceptions may be made by the doctor based upon the patient’s condition




