The John H. Stroger, Jr. Hospital of Cook County is home to the one of the busiest emergency rooms and trauma units nation-wide. This is a tertiary care-academic medical center that provides care through the Adult Emergency Departments, Pediatric Emergency Department and the Cook County Trauma Unit. The John H. Stroger, Jr. Hospital provides acute inpatient and intensive care to people of all ages for medical, surgical, obstetric and pediatric patients. We also are home the first ever Level 1 Trauma Unit and Burn Center.
If you have a family member of friend being treated at Cook County, here is the information you need to know:
Directions & Parking
Please click here for more information regarding directions & parking at John H. Stroger, Jr. Hospital.
Visiting Information
We believe that visitors play an important role in helping the patients heal and encourage families to actively participate in patient care. Thus, the Trauma and Burn Units are open 24 hours a day, 7 days a week. In order to maintain a quiet, restful environment and allow all of our patients to have visitors, we generally ask that only two (2) visitors come in to the room at a time.
Keep in mind that there are certain times that might be better for visiting. Families should check with the nurse or the doctor to coordinate the best times to visit a loved one. Of course, it is also good to check with your loved one, if possible, to see when they would prefer to have visitors.
Important Phone Numbers
Pay telephones are located near the elevators in the hospital’s central hall. Please note that the use of cell phones is permitted only in specifically designated areas of the hospital.
To speak with a nurse about a trauma patient or to request permission to visit a trauma patient from inside the hospital, please dial 4-1000 from any of the cream-colored hospital phones located inside and outside of the Trauma Family Waiting Room, main lobby, and other locations in the hospital.
| Important Phone Number | Inside the Hospital | Outside the Hospital |
|---|---|---|
| Trauma Intensive Care Unit (TICU) | 4-1050 | (312) 864-1050 |
| Observation Unit | 4-1030 | (312) 864-1030 |
| Resuscitation Area | 4-3147 | (312) 864-3147 |
| General Information | 4-2579 | (312) 864-2579 |
To contact your loved one directly, you may contact the unit and request to be connected to his/her room.
If for any reason you are concerned about the status of a patient, please call the general unit number at (312) 864-1000.
Patient Stay & Care
The Trauma Department of John H. Stroger, Jr. Hospital of Cook County provides the highest level of care for injured patients. Our focus is to care for the severely injured by providing comprehensive, immediate, and high quality health care to acutely injured patients and their families throughout the continuum of care ranging from pre-hospital to rehabilitation.
Professional Team
The Trauma and Burn Teams are highly skilled professionals. Our team includes:
| Doctors | Physical Therapists |
| Nurses | Interpreters |
| Pharmacists | Social Workers |
| Dietitians | Rehabilitation Specialists |
| Chaplains | Psychologists |
| Psychiatrists | Occupational Therapists |
| Environmental Services Staff |
Facilities
The Trauma Unit is made up of three patient care areas including the Resuscitation Area, Trauma Intensive Care Unit (TICU), and Observation Area. There are three areas where burn and inhalation injuries are treated including the Burn Intensive Care Unit (BICU), Adult and Pediatric treatment areas for patients not on the BICU.
Pharmacy Services
For more information regarding the John H. Stroger, Jr. Hospital pharmacy hours & locations please visit the John H. Stroger, Jr. Hospital pharmacy page.
